Conflict Management

Conflicts are inevitable in any workplace, but how you handle them can make all the difference!

Every workplace experiences tension, but unmanaged conflict can damage relationships, hinder performance, and erode trust. Effective leaders know how to recognize disagreements early, address them constructively, and transform them into opportunities for growth.

Through our time together, you will learn how to:

Understand the sources of conflict and how to identify potential triggers before they escalate.
Identify different needs and values and how those can drive misunderstanding to help you find common ground.
Share your perspective in a non-confrontational way as part of collaborative problem-solving.
Develop active listening skills and improve communication in tense situations.
Improve your diplomatic skills by mastering negotiation tactics.
Manage your own and others’ emotion during disagreement.
Give constructive feedback to manage self-perceptions and promote positive collaboration.

Learn verbal and non-verbal de-escalation techniques

Take accountability for both the conflict and its solution.
Develop strategies for de-escalating tension and preventing recurring conflicts within your team.

You Choose Your Coaching Format

You Define Your Program Duration

We Meet You Where You Are

Why Choose Patience’s Workshops?

Whether you’re an emerging leader, a high-performing professional, an entrepreneur, or a mid-career professional, mastering practical skills is key to thriving in a globalized environment. Technical expertise alone won’t set you apart. To succeed you need

By partnering with Patience, you’ll experience expert-led training that brings a unique multicultural perspective.

Through practical strategies and hands-on learning, you’ll develop the skills needed to:

Understand diverse team dynamics

Communicate effectively in any professional setting.

Lead across different cultural and organizational landscapes.

Strengthen Problem-Solving, Strategic Thinking, and Decision-Making skills.

Build resilience and adaptability.

Manage Conflicts & Negotiations strategically.

Learn Workplace Ethics & boost your performance.

Excel wherever your career takes you.

Interested in another workshop?

Discover more below

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Happy Clients

Mary Z.

“Patience is one of the best human being I have ever met! Contagious energy!”

Matthew R.

“I attended Patience’s Emotional Intelligence workshop, and it was an eye-opening experience. Just A quick anecdote: Patience asked each of us to describe ourselves in one word. After that, she literally illustrated each participant’s strengths and weaknesses with constructive feedback. It was mind-blowing! She is incredibly talented, passionate about her work, and full of intercultural knowledge and wisdom! Unfortunately, 3 hours was too short but we all left with new tools to better understand ourselves and others. I am grateful to have been part of her workshop and highly recommend her.”

Hassan H.

“I contacted Patience as an Executive Coach to work on my leadership skills, and she exceeded my expectations. Each session left me feeling like I had unlocked something new about myself. I especially appreciated her active listening, open-mindedness, and the
visualization techniques she employed, which allowed me to view challenges from a different perspective. I was also very impressed with her multicultural background and knowledge, which benefited me in so many ways. She is highly skilled at what she does! You can trust her.”

Joseph P.

“I came to Patience for career coaching during a transitional period in my professional life Working with her feels like talking to a friend who has known you for years. It’s incredible! She’s the type of coach who can motivate you in the blink of an eye and consistently supports you until you reach your goals. Her pragmatic approach, diverse practical tools, and multicultural knowledge are truly invaluable. I’m so grateful for her guidance, and I highly
recommend.”

Virginie H

“Patience a une personnalité́ remarquable, très inspirante et open minded. C’est une grande professionnelle très engagée et qui travaille avec rigueur et détermination. A recommander. “

Abderrahmane A.

” Il est très rare de croiser un talent comme Patience car peu de personnes sont capables d’être à la fois très bon formateur et excellent coach. D’une efficacité́ extrêmement extraordinaire Patience est simplement incroyable. Je recommande vivement. “

Néné F.

“Patience is very dedicated to her clients; she has an uncommon pedagogy and approach which makes her an excellent coach. I definitely recommend her to anyone who wants to be coached by an expert. Thank you again Patience ! “

Axelle B.

“Humaine, bienveillante et sincère, Patience est une valeur sure ! N'hésitez jamais à passer par ses services de coaching, elle vaut carrément le détour ! “

Michael M.

“Patience is an excellent Executive Coach: rigorous, passionate about her job, very cultivated and well, patient. Thank you for your guidance and support.”

Kevin D.

“Au cours d’une séance de coaching, Patience m’a démontré ce qu’est l’intelligence émotionnelle. Elle a su bien la définir et trouver les points sur lesquels je devais travailler. Très à l’écoute, elle aime son métier qui est une vraie passion. Je la recommande à toute personne voulant progresser aussi bien professionnellement que dans la vie privée.”

Faty S.

“J’ai connu Patience dans le cadre de mon orientation professionnelle. Mais plus qu’une formation, j’ai rencontré́ une personne prévenante, attentive et surtout patiente pour moi qui avait plusieurs difficultés de base…Elle est excellente ! Son écoute active a été́ l’une des plus
belles choses qui m’a marqué également.”